STEP 1
Download / Open Ocard App
Earn and redeem Ocard Rewards with Ocard App.
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STEP 2
Connect Account, Select Rewards Type
To【Account】> 【Set Up Rewards】, choose the rewards type you want to earn and connect the account.
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STEP 3
Explore Designated Stores
Search the stores on the 【Explore】 page or select one from the nerby/popular list.
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STEP 4
Check Your Rewards
Easily check your multiple rewards details and balance in 【My Rewards】 section of Ocard App.
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Get Rewards through providing your phone to Ocard designated merchants at checkout.
(Available in select countries)
Order for takeout or delivery from Ocard designated merchants. Once the order is completed, you will get the rewards.
(Available in select countries)
Buy vouchers from the "Ocard EC". You can get the rewards after using the vouchers.
You can pay with multiple rewards at the designated merchants, and there is no upper limit on the redemption amount.
You can use a few rewards to redeem for the specific items at the designated merchants.
(Available in select countries)
You can use rewards to redeem for the vouchers from the major convenience stores, restaurants, or department stores.
Regardless of the chosen rewards types, the calculation is based on "Spending Amount*Rewards Percentage." The total rewards are rounded down in case of decimal points.
For example, if you select Ocoin as a reward(with 3% reward rate) and spending amount is NT315, the calculated rewards are 315 * 3% = 9.45, and the actual earned rewards would be 9 Ocoin. If your spending is NT20, the rewards calculation will be NT20*3%=0.6, so the actual rewards you can get would be 0 ocoin.
You can earn rewards from Ocard Rewards through three methods: in-store consumption, online order(available in select countries), and buy vouchers(available in select countries)
・In-store consumption: After you spend at a designated merchant and provide your mobile number at checkout, you can receive rewards within 7 working days.
・Online orders: After completing online orders for takeout or delivery and the order status shows 【completed】, you can receive rewards within 7 working days.
・Buy Vouchers: After you buy the vouchers from 【Ocard EC】and use them at the merchants, you will receive rewards within 7 working days.
You can check the status of your rewards in the 【My Rewards】 section of Ocard App. If the status is 【Transaction Under Review】or 【Processing】, the rewards for that transaction are still being processed and will be visible once completed. If the status is different or you haven't received rewards after 7 working days, you can contact Ocard customer service : (+886) 02-7751-5407.
When you search on the Ocard App, the merchants with the label 【In-store/Online Order X% Rewards】are the Ocard desigated merchants where you can earn rewards both for in-store and online order. The store information page will also specify 【In-store Rewards/Online Order Rewards】.
Depending on the selected rewards, there are different expiration periods. Ocoin have a validity period of one year, starting from the day you received and ending at the end of the same month the following year. For example,rewards received from April 1, 2023, to April 30, 2023, must be used by April 30, 2024.
For other Ocard Rewards partners, you can refer to each partner's official website for details.(
、
OPENPOINT、
HAPPY GO)